We ship to Canada, the U.S. & worldwide 💗 Free shipping on orders over $75 CAD
SHIPPING & RETURNS
Shipping Policy
Welcome to the MiraArose shipping experience, where luxury extends beyond our products and right to your doorstep! We’re committed to delivering your chemical-free, indulgent skincare treasures in pristine condition, all wrapped in eco-friendly packaging that’s as thoughtful as your skincare routine.
Shipping Details:
• Fast, Secure, and Luxurious: Your order is treated with care and shipped via trusted carriers to ensure it arrives safely and beautifully.
• Eco-Friendly Elegance: Each package is wrapped in sustainable, earth-loving materials, because true luxury cares for both your skin and the planet.
• Clear, Upfront Costs: No surprises—our shipping fees are transparent and clearly displayed at checkout.
Shipping Time Estimates:
• Canada & USA Orders: Expect your MiraArose treasures to arrive within 5-10 business days after dispatch.
• International Orders: For our global family, orders usually arrive within 7-21 business days, depending on customs and local postal services.
Important to Note:
• Processing Time: Orders are processed within 1-3 business days. However, during high-demand times (like holidays or product launches), shipping may take a little longer.
• Shipping Delays: While we aim for timely deliveries, factors like weather, customs, or carrier delays may occur. Rest assured, we’ll do everything we can to keep things on track.
• Customs and Duties (International Orders): If you’re outside Canada or the USA, customs fees or duties may apply. These are the recipient’s responsibility, and while we can’t predict them, we want you to be aware.
• Lost or Stolen Packages: Once your order is in transit, it’s in the hands of the carrier. While we can’t be responsible for lost or stolen packages, we’re here to help—just reach out, and we’ll assist as best we can!
At MiraArose, your journey to radiant skin should be as luxurious as the products you’re about to enjoy. From the moment you place your order until your treasures arrive, we’re dedicated to making your experience seamless and indulgent. If you have any questions, our customer service team is here to assist with care and class.
Return & Exchange Policy
At MiraArose, we’re committed to making your glow-up experience as luxurious and flawless as the products we deliver. While we stand by the radiant quality of everything we create, we know sometimes things don’t go as planned. Don’t worry—we’ve got you covered with a return and exchange policy that’s chic, fair, and a little bit fun. ✨
Here’s the Deal:
• Exchanges: Not swooning over your purchase? No problem! We offer exchanges on unused and unopened products within 14 days of delivery. Let us help you find your perfect MiraArose match.
• Store Credit for Opened Products: Gave it a try, but it wasn’t quite the magic you hoped for? We totally get it. For lightly used products, we offer store credit within 14 days because we believe in second chances (and glowing skin)! 💫
• Damaged or Defective?: If your MiraArose treasure arrived anything less than perfect, let us know within 48 hours (with a picture, of course), and we’ll make it right. Whether it’s a replacement or store credit, we’ll take care of it. Like they say in the Caribbean, “one one cocoa full basket”—we’ll handle it step by step to get you back to glowing.
A Few Fine Details:
• Return Shipping: You’ll be responsible for return shipping unless it’s our mistake—then we’ll handle the fees with pleasure.
• Opened/Used Products: For hygienic reasons, we can’t accept used items for returns, but you’ll still get that fabulous store credit.
• Final Sale Items: Some of our limited-edition treasures are final sale, so double-check those details before purchasing.
Cancellations: Once your order is placed, it’s locked in, darling. No cancellations or modifications after confirmation, so make sure your cart is glowing before you hit that “buy” button.
At MiraArose, your skincare journey should be as luxurious as our products. We’re here to make sure everything goes smoothly, with elegance, fun, and just the right amount of serious care. Have questions or need help? We’re always here to make your experience as radiant as your skin! 🌟